Traincan Campus Support Desk
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Knowledge base
General FAQ
FAQ
22
How do I log in?
How do I access my course?
Is course access instant?
How computer literate do I need to be to take an online course?
Can I do the course in more than one sitting?
View all 22
Sobeys FAQ
FAQ
11
How do I request a retest?
How can I take the exam?
Where do I get my certificate?
How do I get a Pin and Password for the Basics.fst Course?
How computer literate do I need to be to take an online course?
View all 11
Compass FAQ
FAQ
14
Where can I find my certificate?
How computer literate do I need to be to take an online course?
Is access instant?
Can I do the course in more than one sitting?
Can I use different computers or tablets to access the course?
View all 14
Tim Hortons FAQ
Student FAQ
35
I need to study a course. What do I need?
What is a registration key?
I have received an e-mail with my registration key. What do I do now?
I have not received an e-mail with my registration key
My registration key is not working/not valid
View all 35
Owner/Administrators FAQ
21
Who can purchase courses on this web portal?
I am a Restaurant Franchisee/Owner. I do not have access to this portal
I need to purchase courses for my employees. Where do I go?
My CORPORATE username/password is not working/valid
I purchased training courses for my employees. How do I assign/distribute them?
View all 21
General FAQ (fr)
FAQ (fr)
22
Comment se connecter ?
Comment puis-je accéder à mon cours ?
L'accès au cours est-il instantané ?
Quelle maîtrise de l'informatique dois-je avoir pour suivre un cours en ligne ?
Puis-je suivre le cours en plusieurs sessions ?
View all 22
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