Student FAQ
Once logged into your course, click on the " Documents" tab to find additional practice questions. Ask us about the answer key for BASICS.fst. For...
Mon, 5 Jul, 2021 at 11:06 AM
If you have completed a BASICS.fst or ADVANCED.fst course - you should have been prebooked in a testing centre by your restaurant Owner. Go to " My Cou...
Tue, 6 Jul, 2021 at 9:31 AM
Please let your Restaurant Owner notify us!
Mon, 5 Jul, 2021 at 11:06 AM
Once you finish your course, you will see instructions on how to access your final webcam exam. The exam does not have a set date. You can access your WEBC...
Mon, 5 Jul, 2021 at 11:06 AM
No, you do not need a proctor! The exam will be accessed on a special platform that monitors your eye movement and behaviour and detects any suspicous activ...
Mon, 5 Jul, 2021 at 11:06 AM
The minimum passing grade for the BASICS.fst examto obtain certification is 74%. For ADVANCED.fst : 75%.
Mon, 5 Jul, 2021 at 11:06 AM
You will be allotted 60 minutes for BASICS.fst / 90 minutes for an ADVANCED.fst exam
Mon, 5 Jul, 2021 at 11:06 AM
50 questions in the BASICS.fst exam ( 35 multiple choice and 15 True/False questions)80 questions in the ADVANCED.fst exam ( multiple choice)
Mon, 5 Jul, 2021 at 11:06 AM
Please check your e-mail for special notifications. It is possible the system did not take a clear screenshot of your face or your Photo ID or has detected ...
Mon, 5 Jul, 2021 at 11:06 AM
Please speak to your Restaurant Owner. They will have access to assign you a new course with WEBCAM exam. You need to complete the course and then you will ...
Tue, 6 Jul, 2021 at 9:38 AM