Student FAQ

I am logged in to my student account. Where do I go to access my course?
To access your course, please go to " My Courses" >> " Course Access"
Mon, 5 Jul, 2021 at 11:05 AM
How long does it usually take to complete a course?
BASICS.fst takes approximately 6-8 hours to complete at your own pace. ADVANCED.fst - 10-12 hours.
Tue, 6 Jul, 2021 at 9:20 AM
Can I do my course in more than one sitting?
Yes, absolutely. We encourage you to work at the course at your own pace. The system will remember where you left off and start you there the next time you ...
Mon, 5 Jul, 2021 at 11:05 AM
Can I study on a different device?
You can access your account 24/7 from any computer/laptop  or tablet that has an Internet connection.
Mon, 5 Jul, 2021 at 11:06 AM
How many chapters there are in my course?
There are 13 Chapters in our BASICS.fst course, and 15 Chapters in ADVANCED.fst.
Mon, 5 Jul, 2021 at 11:06 AM
How do I deactivate the audio in my course?
Once logged into your course, click on " Auto Play" located on the top right corner of the screen to activate/deactivate the audio.
Mon, 5 Jul, 2021 at 11:06 AM
I finished my course. Where do I go to print my course completion record?
Your Certificate of Course Completion/Course Completion Record will be available under " My Courses" tab, once your course has been fully completed.
Tue, 6 Jul, 2021 at 9:23 AM
I cannot proceed to the next course chapter
At the end of each chapter there will be a Module/ Quiz Test. Please ensure you answer 100% correclty your Module test, so the system unlocks the next Chapt...
Mon, 5 Jul, 2021 at 11:06 AM
Does my course expire/How long do I have to finish my course
Your course does not expire! If you are scheduled to write your final exam in a testing centre, please ensure that course if fully completed prior to your  ...
Mon, 5 Jul, 2021 at 11:06 AM
I cannot access my Course Modul/Quiz Tests anymore
Once you successfully complete your Module Tests after each Chapter, the Module Tests are no longer accessible. For more practice questions, please go to &q...
Mon, 5 Jul, 2021 at 11:06 AM